{"id":348,"date":"2024-05-31T12:18:19","date_gmt":"2024-05-31T17:18:19","guid":{"rendered":"https:\/\/garretgaw.com\/?p=348"},"modified":"2025-01-17T15:19:00","modified_gmt":"2025-01-17T20:19:00","slug":"slow-change-is-hard-to-spot","status":"publish","type":"post","link":"https:\/\/garretgaw.com\/index.php\/2024\/05\/31\/slow-change-is-hard-to-spot\/","title":{"rendered":"Slow change is hard to spot"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Slow change is hard to spot<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Thinking back over recent months, I was in a number of discussions that caused me (and others in the meetings) to acknowledge and reflect on how the world around us has changed over time. While this statement is academically apparent I know that I, for one, don\u2019t always act with it in mind. For example, it\u2019s possible for organizational changes to look obvious now \u2013 why weren\u2019t they done when reviewed previously? I might think it\u2019s personal motivations of the people involved, but invariably it\u2019s that the situation over time has changed to create alignment that wasn\u2019t there in the past. Another example is how the business landscape has changed over our company&#8217;s lifetime. Our success has been grounded in axioms that have stood the test of time, such as \u201cCustomers want more selection at low prices delivered fast\u201d. Selection, price, and speed were highly relevant when the company was founded and still are today. But search engines, social media, global logistics, competition, direct-to-consumer websites and customer expectations have all changed over this time period. In some cases it\u2019s taken decades to evolve and create a new norm and in others it\u2019s a matter of months or a year (e.g. GenAI). I think it\u2019s the slower changes that sometimes catch us napping. Like looking at myself in the mirror each morning, such slow changes are hard to see. We, as a team, can get better at pointing out these shifts to each other and living in the question of what that means for our customers?<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Slow change is hard to spot Thinking back over recent months, I was in a number of discussions that caused me (and others in the meetings) to acknowledge and reflect on how the world around us has changed over time. While this statement is academically apparent I know that I, for one, don\u2019t always act with it in mind. For example, it\u2019s possible for organizational changes to look obvious now \u2013 why weren\u2019t they done when reviewed previously? I might think it\u2019s personal motivations of the people involved, but invariably it\u2019s that the situation over time has changed to create alignment that wasn\u2019t there in the past. Another example is how the business landscape has changed over our company&#8217;s lifetime. Our success has been grounded in axioms that have stood the test of time, such as \u201cCustomers want more selection at low prices delivered fast\u201d. Selection, price, and speed were highly relevant when the company was founded and still are today. But search engines, social media, global logistics, competition, direct-to-consumer websites and customer expectations have all changed over this time period. In some cases it\u2019s taken decades to evolve and create a new norm and in others it\u2019s a matter of months or a year (e.g. GenAI). I think it\u2019s the slower changes that sometimes catch us napping. Like looking at myself in the mirror each morning, such slow changes are hard to see. We, as a team, can get better at pointing out these shifts to each other and living in the question of what that means for our customers?<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[22],"tags":[],"post_folder":[],"class_list":["post-348","post","type-post","status-publish","format-standard","hentry","category-professional"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Slow change is hard to spot - Garret Gaw<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/garretgaw.com\/index.php\/2024\/05\/31\/slow-change-is-hard-to-spot\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Slow change is hard to spot - Garret Gaw\" \/>\n<meta property=\"og:description\" content=\"Slow change is hard to spot Thinking back over recent months, I was in a number of discussions that caused me (and others in the meetings) to acknowledge and reflect on how the world around us has changed over time. While this statement is academically apparent I know that I, for one, don\u2019t always act with it in mind. For example, it\u2019s possible for organizational changes to look obvious now \u2013 why weren\u2019t they done when reviewed previously? I might think it\u2019s personal motivations of the people involved, but invariably it\u2019s that the situation over time has changed to create alignment that wasn\u2019t there in the past. Another example is how the business landscape has changed over our company&#8217;s lifetime. Our success has been grounded in axioms that have stood the test of time, such as \u201cCustomers want more selection at low prices delivered fast\u201d. Selection, price, and speed were highly relevant when the company was founded and still are today. But search engines, social media, global logistics, competition, direct-to-consumer websites and customer expectations have all changed over this time period. In some cases it\u2019s taken decades to evolve and create a new norm and in others it\u2019s a matter of months or a year (e.g. GenAI). I think it\u2019s the slower changes that sometimes catch us napping. Like looking at myself in the mirror each morning, such slow changes are hard to see. We, as a team, can get better at pointing out these shifts to each other and living in the question of what that means for our customers?\" \/>\n<meta property=\"og:url\" content=\"https:\/\/garretgaw.com\/index.php\/2024\/05\/31\/slow-change-is-hard-to-spot\/\" \/>\n<meta property=\"og:site_name\" content=\"Garret Gaw\" \/>\n<meta property=\"article:published_time\" content=\"2024-05-31T17:18:19+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-01-17T20:19:00+00:00\" \/>\n<meta name=\"author\" content=\"Garret Gaw\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@garretgaw\" \/>\n<meta name=\"twitter:site\" content=\"@garretgaw\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Garret Gaw\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/garretgaw.com\\\/index.php\\\/2024\\\/05\\\/31\\\/slow-change-is-hard-to-spot\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/garretgaw.com\\\/index.php\\\/2024\\\/05\\\/31\\\/slow-change-is-hard-to-spot\\\/\"},\"author\":{\"name\":\"Garret Gaw\",\"@id\":\"https:\\\/\\\/garretgaw.com\\\/#\\\/schema\\\/person\\\/0d7fb9f913a725b11109c52ea8afd9cd\"},\"headline\":\"Slow change is hard to spot\",\"datePublished\":\"2024-05-31T17:18:19+00:00\",\"dateModified\":\"2025-01-17T20:19:00+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/garretgaw.com\\\/index.php\\\/2024\\\/05\\\/31\\\/slow-change-is-hard-to-spot\\\/\"},\"wordCount\":277,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/garretgaw.com\\\/#\\\/schema\\\/person\\\/0d7fb9f913a725b11109c52ea8afd9cd\"},\"articleSection\":[\"Professional\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/garretgaw.com\\\/index.php\\\/2024\\\/05\\\/31\\\/slow-change-is-hard-to-spot\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/garretgaw.com\\\/index.php\\\/2024\\\/05\\\/31\\\/slow-change-is-hard-to-spot\\\/\",\"url\":\"https:\\\/\\\/garretgaw.com\\\/index.php\\\/2024\\\/05\\\/31\\\/slow-change-is-hard-to-spot\\\/\",\"name\":\"Slow change is hard to spot - 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